Everything you need to run the MasGen ProDONE CMMS platform — from your first login to a full end-to-end service-to-invoice workflow. One unified hub for your User Manual and your hands-on Training Workbook.
Browse the manual when you need a reference, or follow the workbook to build hands-on competence in every module.
The complete guide to the MasGen CMMS platform. 17 chapters covering every module from User Management to Customer Portal, status references and troubleshooting.
Open the manual Hands-on10 progressive labs and a final assessment. Build a customer master, run an SR through every state, generate invoices, and execute a full day-in-the-life scenario.
Start trainingThe platform's core principles — and what you'll see throughout these docs.
Every read and write goes through a named stored procedure. Predictable, auditable — no LINQ surprises.
Menus, sub-menus and actions gated by role privileges. SuperAdmin sees all; other roles are scoped.
.NET 9 Blazor with SignalR for live updates. Dispatch boards and dashboards refresh in real time.
A row-level-secured portal so each customer sees only their own products, complaints and history.
Day-by-day grid of work assigned to each technician — drag, reassign, monitor progress.
SQL Agent schedules generate work orders nightly, with carry-forward logic for overdue items.
Encodes /assets/bycode/{AssetCode} — scan and jump straight to history.
Generate invoices from completed WOs with labour + parts at one click. Payments auto-mark Paid.
Popular destinations across the docs.